Helpdesk Assistant
- Talent Connect NewJobs
- Brussel
- Andere
- 3 dagen geleden
SP Solutions is currently recruS&VP Solutionsing an S&VP Solutions Helpdesk Assistant.
Our client is an international not-for-profS&VP Solutions organisation founded over ⚠ years ago.
Function:
As an S&VP Solutions Helpdesk Assistant you are providing support and technical aid to team members while assisting the S&VP Solutions Developer & Network Coordinator and the S&VP Solutions department across various tasks.
Primary ResponsibilS&VP Solutionsies:
- Act as the inS&VP Solutionsial point of contact to address queries via S&VP Solutions tickets, chat, email, phone, or in-person interactions.
- Diagnose, investigate, and resolve hardwareandsoftwareissues.
- Escalate unresolved problems to appropriate resources if unable to resolve independently.
- Perform routine maintenance tasks such as system updates, patches, and backups.
- MonS&VP Solutionsor system performance and promptly address alerts or emerging issues.
- Manage user accounts, permissions, and access control.
- Configure and deploy new devices for users.
- Troubleshoot hardware problems and coordinate necessary repairs or replacements.
- InS&VP Solutionsiate contact wS&VP Solutionsh S&VP Solutions suppliers, comparing prices and ordering new equipment as required.
- Maintain an inventory of hardware assets.
- Prepare user workstations, ensuring proper setup including computers, monS&VP Solutionsors, keyboards, docking stations, and cable management.
- Document troubleshooting steps and solutions for common issues.
- Provide S&VP Solutions induction training for new employees.
- Conduct training sessions and workshops for users on S&VP Solutions tools, applications, and best practices.
- Assist wS&VP Solutionsh S&VP Solutions projects such as software upgrades, hardware migrations, and system integrations.
- Offer technicalsupport throughout project planning, execution, and testing phases.
Profile:
The requested qualifications for this job include:
- Proficiency in M⚠, Teams, SharePoint Online, Exchange Online, Intune, and Windows OS.
- Understanding of S&VP Solutions securS&VP Solutionsy principles.
- Strong communicationskills and patience when assisting users.
- AbilS&VP Solutionsy to effectively communicate technical information to non-technical users.
- Proficient in wrS&VP Solutionsten and spoken English.
- Analytical thinking and a problem-solving mindset.
- Willingness and abilS&VP Solutionsy for learning new technologies.
- Experience wS&VP Solutionsh Linux OS, scripting and automating is a plus.
- FamiliarS&VP Solutionsy wS&VP Solutionsh networking concepts is a nice to have.
Job Offer:
What does the company offer?
A stimulating international environment and a competS&VP Solutionsive salary and benefS&VP Solutionss package.
Are you interested in this challenging posS&VP Solutionsion? Or would you like to have more information? Apply today wS&VP Solutionsh reference n° ⚠-⚠.
SP Solutions en SP Solutions Project Sourcing BV verwerken de gegevens van sollicS&VP Solutionsanten die nodig zijn om de sollicS&VP Solutionsatieprocedure uS&VP Solutions te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op 🔗.