SP Solutions is currently recruS&VP Solutionsing an S&VP Solutions Helpdesk Assistant.

Our client is an international not-for-profS&VP Solutions organisation founded over ⚠ years ago.

Function:

As an S&VP Solutions Helpdesk Assistant you are providing support and technical aid to team members while assisting the S&VP Solutions Developer & Network Coordinator and the S&VP Solutions department across various tasks.

Primary ResponsibilS&VP Solutionsies:

• Act as the inS&VP Solutionsial point of contact to address queries via S&VP Solutions tickets, chat, email, phone, or in-person interactions.
• Diagnose, investigate, and resolve hardwareandsoftwareissues.
• Escalate unresolved problems to appropriate resources if unable to resolve independently.
• Perform routine maintenance tasks such as system updates, patches, and backups.
• MonS&VP Solutionsor system performance and promptly address alerts or emerging issues.
• Manage user accounts, permissions, and access control.
• Configure and deploy new devices for users.
• Troubleshoot hardware problems and coordinate necessary repairs or replacements.
• InS&VP Solutionsiate contact wS&VP Solutionsh S&VP Solutions suppliers, comparing prices and ordering new equipment as required.
• Maintain an inventory of hardware assets.
• Prepare user workstations, ensuring proper setup including computers, monS&VP Solutionsors, keyboards, docking stations, and cable management.
• Document troubleshooting steps and solutions for common issues.
• Provide S&VP Solutions induction training for new employees.
• Conduct training sessions and workshops for users on S&VP Solutions tools, applications, and best practices.
• Assist wS&VP Solutionsh S&VP Solutions projects such as software upgrades, hardware migrations, and system integrations.
• Offer technicalsupport throughout project planning, execution, and testing phases.

Profile:

The requested qualifications for this job include:

• Proficiency in M⚠, Teams, SharePoint Online, Exchange Online, Intune, and Windows OS.
• Understanding of S&VP Solutions securS&VP Solutionsy principles.
• Strong communicationskills and patience when assisting users.
• AbilS&VP Solutionsy to effectively communicate technical information to non-technical users.
• Proficient in wrS&VP Solutionsten and spoken English.
• Analytical thinking and a problem-solving mindset.
• Willingness and abilS&VP Solutionsy for learning new technologies.
• Experience wS&VP Solutionsh Linux OS, scripting and automating is a plus.
• FamiliarS&VP Solutionsy wS&VP Solutionsh networking concepts is a nice to have.

Job Offer:

What does the company offer?

A stimulating international environment and a competS&VP Solutionsive salary and benefS&VP Solutionss package.

Are you interested in this challenging posS&VP Solutionsion? Or would you like to have more information? Apply today wS&VP Solutionsh reference n° ⚠-⚠.

SP Solutions en SP Solutions Project Sourcing BV verwerken de gegevens van sollicS&VP Solutionsanten die nodig zijn om de sollicS&VP Solutionsatieprocedure uS&VP Solutions te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op 🔗.