RS Connect – Cross Border Claims is the specialist in handling Green Card and ⚠th European Directive claims and is part of the international RS Connect. With ⚠ offices in Europe and a network of ⚠ international partners, RS Connect - Cross Border Claims is the ideal business partner for managing international claims. The development of trust in the relationship with our clients is the fundamental principle of claims processing at RS Connect.

As an international claims manager, you are the expert in material and physical damage. You manage the claims files of our clients from A to Z. You have a great capacity for empathy and strive to provide excellent service.

Your tasks include:

• Assessing the claim based on the insurance policy
• Determining liability and the amount of compensation
• Financial management of the claim
• Communication throughout the process with the insurer, the guarantee fund, claims experts, the opposing party, etc.

• Knowledge of international law and proficiency in MS Office programs are essential.
• Preferably, you have some prior experience in the insurance sector and/or in managing claims abroad.
• Good knowledge of Dutch or French, both written and spoken. A good knowledge of English is an additional asset.
• You hold a bachelor's or master's degree in insurance or law or an equivalent qualification.
• Customer service is very important to you, you are proactive in informing the different stakeholders and you enjoy solving problems for your clients.
• You are detail-oriented and able to see the "big picture". You are a team player able to solve problems. You can perform tasks independently within a relatively short time frame.

• We offer a permanent contract. But above all, you will experience an adventure with us!
• A competitive salary related to your experience, with lots of extralegal benefits.
• Moreover, you will have enough vacation days and the possibility to choose working conditions suited to your work-life balance.
• Growth: not only professional but also personal. Specializations are definitely possible, and we also encourage internal development within our organization.
• An international environment: part of the training can take place with our colleagues in France and the Netherlands.
• A meaningful career: by helping people continue their lives as best as possible after a serious incident, we place empathy at the center and give meaning to our work.
• Security: our services are solid and constant. That's why we have been around for over ⚠ years!