At Danny Jones, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than ⚠,⚠ passionate Employees working in more than ⚠ countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the job

As an Assistant Order Administration you're the primary point of contact for our customers, ensuring timely delivery of requested products. Respond promptly to customer inquiries via phone or email, maintaining up-to-date knowledge. Build strong customer relationships to understand their needs and plan activities accordingly. Collaborate with other teams to solve problems.

Key responsibilities

Receiving and processing orders;

Preparation of shipping note and CMR;

Welcoming and registering visitors;

Arrange transport at the request of customer;

Answer customer questions via email or telephone;

Printing labels.

If you're a team player with excellent communication skills and a customer-centric approach, apply now!

• Good knowledge of Dutch and English;
• Basic computer knowledge;
• Being able to work in an international environment;
• Attention for details;
• Strong communication skills;
• Can work both independently and in a team;
• Solution oriented;
• Being able to work under pressure.