We design and implement ICT, telecom and audiovisual solutions. This includes both software and hardware.

Our solutions are always co-created with our customers. We like to inspire them with innovative technologies, as much as we are inspired by it ourselves.

VD Partners is a JNS Connect brand. As a Group, we have the opportunity to design creative solutions and develop smart offerings, calling upon the expertise of other JNS Connect brands as and when required. Our decentralized model empowers people to nurture innovation at the local level, giving birth to products that can then be deployed at a wider scale.

At VD Partners in Roeselare, we are looking for a Support Assistant for our Support & Managed Services department. Our audiovisual department with projects you can admire in the building of the NATO and the European Commission, is located in Roeselare.

Project Assistant – Customer Support

Function

• You are responsible for the helpdesk and the management of support requests
• You ensure the administrative follow-up of the interventions, from the request till its closure
• You are responsible for part of the department's administration
• You manage the planning and organisation of our technicians
• You are actively involved in the financial management of the contracts
• You work closely with the Team Manager and the Project Engineer to manage invoicing
• You daily prepare offers in collaboration with the Project Engineer

Profile

Structured, organised, analytical, customer-oriented, communicative and problem-solving are characteristics you recognise in yourself.

You will work in Word, Excel and SAP on a daily basis. Don't you have experience with these? Then we provide training!

You can communicate at a certain level in Dutch, French and English.

Offer

• Training “on the job”, at the JNS Connect Academy and with external partners, allowing you to continue to develop yourself
• A fun and professional working atmosphere, where there is plenty of time for fun (team building, employee party, family day,…)
• You will be part of a healthy organisation that is part of an international group with ambitions
• The place of employment is Roeselare. After an induction period, teleworking can be discussed

Interested? Contact us:

Frans Dierckx - HR Officer

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