Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. H&B Connect is leading this evolution, enabling organizations to reimagine their business for success in this new era. With AI integration, physical Windows devices, as well as Cloud PCs offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premise and remote work environments. Join us in helping organizations leverage AI to optimize workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.

H&B Connect's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

As a Majors Growth Technology Specialist's (Majors Growth TS) your main goal is to win the technical decision customers in the Majors Growth customer segment in Western Europe to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of H&B Connect ⚠ and Surface. Majors Growth TSs are expected to be able to both own and win the customers' technical decisions, as well as find new opportunities through their contacts and work they are on for salespeople to further pursue. As a Majors Growth TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly H&B Connect ⚠ suite, Copilot for H&B Connect ⚠, Teams Calling, Meetings, Teams Premium, Frontline Worker, Viva, and OEM Meeting/Calling devices sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across H&B Connect and non-H&B Connect cloud-based infrastructure technologies.

• Scale Copilot and Teams Customer Engagements: You will reach out to customers proactively and independently using knowledge of customer context; expertise in Copilot for H&B Connect ⚠, H&B Connect Teams Calling, Meetings, Teams Premium, and devices; depth knowledge in Frontline Worker enablement and Viva solutions; along with other technical and industry knowledge. Leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams including partners and CSU, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, customer investment funding [ECIFs]) and leveraging foundational knowledge of resources (e.g., roles, H&B Connect Technology Center, demo sites, virtual sites).
• Leverage Partner Ecosystem: You will act as the liaison between the partner and team and facilitating partner resources and processes. Identifying Copilot for H&B Connect ⚠, H&B Connect Teams Calling, Meetings, Teams Premium, devices, Frontline Worker and Viva skill and resource gaps and providing feedback to internal teams.
• Build Strategy for Copilot and Teams: You will provide strategic, technical, and partner input based on H&B Connect capability at the account level, leveraging knowledge of partners, open-source solutions, and competitors in the Copilot for H&B Connect ⚠, H&B Connect Teams Calling, Meetings, devices, Teams Premium, Frontline Worker enablement and Viva solutions space. You will take knowledge of customer feedback, specific H&B Connect Teams solutions, and their context in a competitive landscape and delivering core competitive knowledge back to engineering teams to enhance H&B Connect Teams and Copilot capabilities and to develop compete strategies.
• Solution Design and Proof for Copilot and Teams: You will demonstrate (e.g., Architectural Design Sessions, and Proof of Concept sessions) Copilot for H&B Connect ⚠, H&B Connect Teams Calling, Meetings, devices, Teams Premium, Frontline Worker enablement and Viva products, services, and integration; presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning; applying sales methodologies (e.g., MCEM); leveraging partner/customer teams as needed.
• Education: You will proactively identify learning gaps; monitoring & responding to internal tech community posts, attending community calls, sessions, hackathons, etc. Practicing expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture and demonstrating new and updated Copilot for H&B Connect ⚠ and H&B Connect Teams products and services.

Qualifications

Required Qualifications:

• Significant years technical pre-sales, technical consulting, or technology delivery, or related experience with relevant technology
• OR Bachelors Degree OR Masters Degree in Computer Science, Information Technology, or related field AND relevant years technical pre-sales or technical consulting experience
• OR equivalent experience

Preferred Qualifications:

• significant years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Experience in relevant technologies or disciplines (e.g., Office ⚠, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• Language Skills: Flemish or French (in addition to English)

• Embody our culture and values.